Privacy Policy

1. Introduction

Welcome to Tonkaya Sparzha Travel ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we handle your personal information when you visit our website (tonkaya-sparzha.com) or use our services.

2. Information We Collect

We may collect different types of information from you depending on how you interact with our website:

2.1 Personal Information

• Contact details (name, email address, phone number)
• Demographic information (country of residence, preferred language)
• Travel preferences and interests
• Payment information when booking services (we do not store complete payment details)

2.2 Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Browsing patterns and website interaction

3. How We Collect Your Information

We collect information through:

• Forms you complete on our website
• Your subscription to our newsletter
• Your interactions with our website
• Cookies and similar tracking technologies

4. How We Use Your Information

We use your information for various purposes, including:

• Providing and improving our services
• Processing your travel inquiries and bookings
• Sending you relevant newsletters and promotional materials
• Customizing your experience on our website
• Analyzing website traffic and usage patterns
• Ensuring website security and preventing fraud

5. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests

6. Sharing Your Information

We may share your information with:

• Service providers (e.g., booking partners, payment processors)
• Analytics and search engine providers
• Legal authorities when required by law

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Erasure of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

10. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

12. Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this privacy policy periodically.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Tonkaya Sparzha Travel
123 George Street
Sydney NSW 2000, Australia
Email: [email protected]
Phone: +61 2 9876 5432